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Olivier Berthier

CEO
Moneythor
Member since
03 May 2007
Location
Singapore
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Followed by John Sims, Martha Boyle and 5 others you follow
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Olivier's opinions

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Olivier Berthier

Mobile vs. desktop-based online banking

In an era of mobile first, when any software product manager is chastised for not putting mobile front and center in any roadmap, and when online giants like Facebook pivot to mobile in a big way (or at least try to), it is worth wondering if the desktop and laptop are still important or even relevant in consuming online banking services. By the l...

15 July 2013 /retail Online Banking

Olivier Berthier

Retail banking customers' satisfaction does not mean loyalty

The relationship between retail banking customers and their financial institutions can often be described as strained and tumultuous. The role played by banks in the global financial crisis and its sequels of massive trading losses, Libor fixing scandals and active tax evasion scheming are certainly not doing anything to improve the confidence cus...

21 May 2013 /retail Online Banking

Olivier Berthier

Cracking the PFM adoption code

The adoption of Personal Finance Management (PFM) tools is widely reported as being subpar. Most of the data on the subject is US-based so far. Analysts from Celent said some time ago that only 3.8% of all online banking users are active users of PFM solutions, the Federal Reserve said in a 2012 report that 21% of consumers currently use a PFM t...

06 May 2013 /retail Online Banking

Olivier writes about

  • payments
  • sibos
  • retail banking
  • wholesale banking

Olivier's opinion archive

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  • Financial Supply Chain

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  • Digital Banking Trends

  • Online Banking

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